🎧 Support AI

Hire an AI Customer Support Agent

Resolve customer questions instantly across chat, email and WhatsApp — 24/7, in every time zone, without adding headcount.

Hire Now Chat on WhatsApp

24-72hTime to first live agent

24/7Coverage, every day

3+Channels: chat, email, WhatsApp

Sample conversation

Customer
"Where's my order #4821?"

AI Support Agent
"Shipped yesterday, arriving Thu. Tracking link sent!"

Resolved

The Problem

Support Tickets Don't Wait for Business Hours

Customers ask the same questions at 2am as they do at 2pm. Slow first response times, understaffed weekends, and repetitive FAQ tickets burn out your team and cost you sales and retention.

The Solution

An AI Agent That Never Clocks Out

We train an AI support agent on your FAQs, policies, order data and past tickets. It answers instantly, takes real actions (refunds, order lookups, ticket updates), and escalates only what truly needs a human.

Benefits

Why Businesses Deploy This Agent

⏱️

Instant First Response

No more waiting in a queue — answers in seconds, any time of day.

💸

Lower Support Costs

Deflect repetitive tickets so your team scales without proportional hiring.

🌍

24/7, Every Time Zone

Serve global customers without night-shift staffing.

🤝

Smart Human Handoff

Complex or sensitive cases route to your team automatically.

Features

What's Included

💬

Multi-Channel Coverage

Website chat, email, WhatsApp and Instagram DMs from one AI agent.

📚

Trained on Your Knowledge Base

FAQs, policies, product docs and past resolved tickets.

🔗

CRM & Helpdesk Integration

Connects to Zendesk, Intercom, Shopify, HubSpot and more via n8n/Make/Zapier.

🗣️

Voice Support Option

Add a Retell AI / Vapi / ElevenLabs voice layer for phone support.

📈

Monthly Reporting

Ticket volume, deflection rate and satisfaction trends, every month.

🛡️

Guardrails & Escalation

Confidence thresholds and sensitive-topic rules route to humans automatically.

Pricing

AI Customer Support Agent Plans

One-time setup, then a flat monthly maintenance fee. Cancel anytime.

Small Business

$300 setup

+ $99/month

1 channel (chat or WhatsApp)
FAQ & policy training
Human escalation

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Who Uses an AI Support Agent

🛍️

Ecommerce & Shopify

Order status, returns & product Q&A.

🏨

Hotels

Booking questions & guest support.

🏥

Healthcare Clinics

Appointment & billing queries.

🏦

Financial Services

Account & policy questions, compliant handoff.

Illustrative Example

What a Typical Rollout Looks Like

A direct-to-consumer ecommerce store connects its Shopify order data and shipping FAQs to an AI support agent live on website chat and WhatsApp. Routine "where is my order" and "how do I return this" questions are resolved instantly; only disputes and refund exceptions reach a human.

Real client case studies will be published here as engagements complete.

<10sTypical first response

24/7Coverage

3Channels connected

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Get Your AI Support Agent Live This Week

Submit the form and it opens WhatsApp with your details pre-filled — including the source, category and this exact service — so we can respond instantly.

Chat on WhatsApp Instead

FAQs

AI Customer Support Agent — Common Questions

An AI customer support agent is an LLM-powered assistant trained on your FAQs, policies and past tickets that answers customer questions and resolves routine issues automatically across chat, email or WhatsApp, escalating complex cases to a human.

A traditional chatbot follows fixed decision trees. An AI support agent understands natural language, looks up real answers from your knowledge base and order/CRM systems, and can take actions like issuing refunds or updating tickets — not just display scripted replies.

A single-channel AI support agent (e.g. website chat or WhatsApp) using your existing FAQs typically goes live in 24-72 hours. Multi-channel setups with helpdesk/CRM integration take 1-2 weeks.

Small business plans start at a $300 one-time setup fee plus $99/month. Growing businesses needing multiple channels and integrations typically run $1,000 setup plus $250/month. Enterprise pricing is custom.

No — it handles repetitive, high-volume questions so your human team can focus on complex, high-value conversations. Escalation to a human is built into every deployment.